![]() It appeared that there was a previously failed installation that was preventing the Horizon Agent from launching its own installer. Note: If you have a User Data Disk (UDD), the profiles directory may redirect the log files to the UDD. Horizon Agent log files are found in: Windows 10 and the previous version: DriveLetter:ProgramDataVMwareVDMlogs. Voilà! I was finally able to get the Horizon Agent to install so I could proceed with my day. The location of Horizon Agent log files depends on the version of the Windows operating system used. NOTE: Installing this application requires a reboot of your laptop or PC. There were values located in HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce, so I deleted all the values, rebooted the machine. Please follow the below instructions to install the VMware Horizon Client for Windows. HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx\.HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce\.I went through the registry keys suggested by the aforementioned KB but there weren’t any associated strings associated with the registry keys.Īt the very end of the list, two registry keys were listed: The KB doesn’t say that it is applicable to Horizon View 7.0.x but it solved the issue I was having.įirst I tried to uninstall and re-install VMware Tools. #facedeskĭid some digging and found an old KB ( 1029288). ![]() A frequently updated Windows 10 computer should have the latest. I logged into the Windows 7 virtual desktop image and tried to install the Horizon Agent, however, I received a message stating: “The system must be rebooted before installation can continue.” Seemed simple enough, so I restarted the machine, and tried again. Step 5- Follow the instructions of the installer. ![]() VMware does not support the installation of a virtualization product within another virtualization product. Verify that you are not trying to install a virtualization product within a virtual machine. Return value 3.Nothing is more fun than walking into a client site on a Monday morning and something that’s supposed to be easy (installing Horizon Agent in base image) doesn’t work. To successfully install your VMware product: Confirm that your host operating system is supported by checking the VMware Compatibility Guide. If you intend to upgrade a pre-6. CustomAction +vmwHorizonClientController64.dll returned actual error code -2147024703 (note this may not be 100% accurate if translation happened inside sandbox) Module C:\Program Files (x86)\VMware\VMware Horizon View Client\vmwHorizonClientController64.dll failed to register. MSI (s) (8C:74) : Product: VMware Horizon Client - Error 1904. It attempts to install KB2919355 (which is a dependency of a dependency). MSI (s) (8C:74) : Note: 1: 2205 2: 3: Error On about half my Win10 TCs the package installation fails. MSI (s) (8C:74) : Executing op: RegSelfReg(File=vmwHorizonClientController64.dll,FileID=vmwHorizonClientController64.dll) CustomAction +vmwHorizonClientController64.dll returned actual error code -2147024703 (note this may not be 100% accurate if translation happened inside sandbox) MSI (s) (8C:74) : Executing op: RegSelfReg(File=vmwHorizonClientController.dll,FileID=vmwHorizonClientController.dll) This is the relevant part of the verbose installation log: ![]() Other machines running the same OS are fine. I have the same problem on one Windows Server 2008 R2 (64-bit) machine. ![]()
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